IMAP E-mail Programs & UGAMail

As an alternative to UGAMail Webmail, there are a number of desktop e-mail programs that you can use to read your e-mail.

The supported programs all access e-mail on UGAMail via secure IMAP(Internet Message Access Protocol).

Why IMAP? IMAP supports SSL (Secure Sockets Layer) technology, the industry-standard method for protecting web communications developed by Netscape Communications Corporation. The SSL security protocol provides data encryption, server authentication, message integrity, and optional client authentication for a TCP/IP connection.

Although virtually any IMAP or POP e-mail client software can be configured for use with UGAMail, we recommend that you choose from the EITS recommended and supported software list in the sections below.

Creating a New Account or Profile with your E-Mail Software

If you are a new user that never had an ARCHES e-mail account or simply want to start with a new account or profile for your UGAMail, then select from the configuration documents below for the supported IMAP e-mail programs.
PC IMAP E-mail Programs
Get the Software Configure for Your Account
http://www.netscape.com Netscape Messenger 7.x
http://www.microsoft.com/ Outlook Express 5, 5.5, 6.x
http://www.microsoft.com/ Outlook 2000
Outlook 2002
Outlook 2007
Windows Mail (Windows Vista)
http://www.mozilla.com/thunderbird/ Mozilla Thunderbird
Macintosh IMAP E-mail Programs
Get the Software Configure for Your Account
http://www.netscape.com Netscape Messenger 7.x
http://www.microsoft.com/ Outlook Express 5.x
http://www.microsoft.com/ Entourage
http://www.apple.com Macintosh OS X Mail
http://www.mozilla.com/thunderbird/ Mozilla Thunderbird

Each of these applications has its own set of features and advantages and you should choose the one that best suits your needs. You will need to download and install one of these applications on your desktop computer. If you have access to a departmental computer support person you may wish to ask them for assistance.

Deciding on an application to access your UGAMail e-mail is not really all that different from how you typically select other software applications. Although there are several things to consider (such as the type of computer you have, the amount of memory your computer has installed, whether you need to have your e-mail address book centrally available, etc.) your personal preference plays a major role. For instance, you probably selected a Word Processor based on your personal preference or the advice of others. You might have preferred WordPerfect or maybe you chose Microsoft Word, or maybe it was some other application. UGAMail and IMAP e-mail now give you this same power of choice with your e-mail! Note that your individual department or academic unit may standardize on a particular IMAP e-mail program, therefore you should check with your local computer support person to see if this is the case in your situation.

Other E-mail Software & POP Users

Virtually any IMAP or POP e-mail client software can be configured for use with UGAMail, however we suggest that you select one of the supported secure IMAP programs that are listed above to access your e-mail.

Since POP does not support SSL (Secure Socket Layer) technology, POP users are advised to select one of the supported secure IMAP e-mail programs and configure it as secure IMAP. As UGA moves toward the single login MyID, secure encryption of your username and password has become even more important than ever.

Although POP configurations are not advised or supported by EITS, you can access UGAMail via POP. In the table below, you will find the necessary information that you'll need.

If you do not need the step by step configuration docs or if you are using a program other than one of the supported ones listed above, here is the information that you'll need to know. SSL is not required but is highly recommended.
Outgoing Mailserver email.uga.edu
Incoming Mailserver email.uga.edu
Root folder Path

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If you were a pine user on ARCHES and began using either PC Pine or OS X Pine when interactive pine was disabled on ARCHES, you can use these programs with UGAMail.
PC Pine Macintosh OS X Pine


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UGAMail at UGA
Enterprise Information Technology Services - The University of Georgia
EITS Helpdesk (706) 542-3106 helpdesk@uga.edu