FAQs/
Outlook Express 6.0 FAQ

1. How do I determine where my Outlook Express
Store is located?
2. How do I import my Netscape Communicator 4.x
Address Book entries?
3. How do I configure Outlook Express to use
the UGA LDAP directory service?
4. How do I display Full Headers?
5. How do I set the time
interval for Outlook Express to check for new messages?
6. How do I set options for handling Deleted
messages?
7. How do I specify a folder for Sent mail?
8. How do I set up Outlook Express to automatically
check for new mail on startup?
9. How do I set Outlook Express to simultaneously
check all IMAP mail folders for new messages?
10. How do I create a signature file?
11. How do I make Outlook Express my default
e-mail program?
12. How do I attach a file to a message?
13. How do I add an individual entry to my addressbook?
14. How do I add a distribution list to my
addressbook?
15. How do I Set Outlook Express to only load
message headers rather than downloading the entire message bodies.

1. How do I determine where my Outlook Express Store
is located?
- Launch Outlook Express.
- Select Tools, Options.
- Click the Maintenance tab.
- Click the Store Folder button.
Note: To easily go to this directory, select the entire directory
path and press Ctrl+C to copy it. Now open Internet Explorer and paste
the directory information into the address bar.
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2. How do I import my Netscape Communicator 4.x Address
Book entries?
Outlook Express can import a number of different Address Book formats.
If you are importing from Netscape probably the best format to use
is LDIF.
- Launch Outlook Express.
- Select File, Import, Other Address Book.
- Select ‘LDIF-LDAP Data Interchange Format’.
- A dialog box will be displayed allowing you to locate and specify
the LDIF address book you wish to import.
- Select the file and click Open.
- The address book will be imported. Click the OK button and then
the Close button to end the Import Tool.
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3. How do I configure Outlook Express to use the UGA
LDAP directory service?
- Launch Outlook Express.
- Select Tools, Accounts.
- Click on the Add button and drag down to select Directory Service
to start the Internet Connection Wizard.
- Type ‘directory.uga.edu’ for the Internet Directory (LDAP) Server
address.
- Click the Next button
- Select ‘Yes’ for “Do you want to check addresses using this directory
service.
- Click Finish to return to the Internet Accounts dialog box.
- The newly added directory service, ‘directory.uga.edu’ will be
selected.
- Click the Properties button.
- Click the Advanced tab.
- Type, o=uga,c=us in the Search Base field.
- Click OK to return to the Internet Accounts dialog box.
- Click Close to return to the mail screen.
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4. How do I display Full Headers?
- Launch Outlook Express.
- Select a message.
- Select File, Properties.
- Click the Details tab.
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5. How do I set the time interval for Outlook Express
to check for new messages?
- Launch Outlook Express.
- Select Tools, Options.
- Set the desired time interval in the ‘Send/Receive’ area on the
General Tab.
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6. How do I set options for handling Deleted messages?
- Launch Outlook Express.
- In the message list, select the message.
- On the toolbar, click Delete. This marks the message you want
to delete.
- On the Edit menu (or the purge button on the Toolbar), click Purge
Deleted Messages to remove the deleted items from the folder. Once
you purge a message, it cannot be recovered.
Notes
- To restore a message that is marked for deletion on an IMAP server,
on the Edit menu, click Undelete.
- To automatically purge deleted messages, on the Tools menu, click
Options. On the Maintenance tab, select the Purge deleted messages
when leaving IMAP folders check box.
- You must be connected for the deletions to occur; if you are not
connected, the purged messages will be deleted the next time you
connect.
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7. How do I specify a folder for Sent mail?
By default, Outlook Express is set to save outgoing messages in a
folder named “Sent Items” on the IMAP server. To check or change the
setting.
- Launch Outlook Express.
- Select Tools, Accounts.
- Select the desired account.
- Click the Properties button.
- Click the ‘IMAP’ tab.
- Check the option, ‘Store Special Folders on IMAP Server’ and enter
the desired folder name in the ‘Sent Items path’ field.
- Click OK and then Close to return to the message list.
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8. How do I set up Outlook Express to automatically
check for new mail on startup?
- Launch Outlook Express.
- Select Tools, Options.
- Click the General tab.
- In the ‘Send/Receive’ area, check ‘Send and Receive messages at
Startup.
Note:
There is also an option on the General tab ‘when starting o Directly
to the ‘Inbox’ folder’.
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9. How do I set Outlook Express to simultaneously
check all IMAP mail folders for new messages?
This is especially useful if you are using mail filtering.
- Launch Outlook Express.
- Select Tools, Accounts.
- Select the desired account.
- Click the Properties button.
- Click the ‘IMAP’ tab.
- In the Folders section, check the option for ‘Check for new messages
in all folders’.
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10. How do I create a signature file?
- Launch Outlook Express.
- Select Tools, Options.
- Click the ‘Signatures’ tab.
- Click the New button to add a new signature.
- Click in the ‘Edit Signature’ text field and type the desired
signature text.
- If you would like to automatically add the new signature to all
outgoing messages, check the option for ‘Add Signatures to All outgoing
messages’.
- Click OK to return to the message list.
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11. How do I make Outlook Express my default e-mail
program?
- Launch Internet Explorer.
- Select Tools, Internet Options.
- Click the Programs tab.
- Select Outlook Express for the default e-mail program.
- Click OK.
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12. How do I attach a file to a message?
- Launch Outlook Express.
- From the “Compose Message” window, click the “Attach” button on
the toolbar.
- Locate the desired file in the directory window. Select the file
and click Attach.
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13. How do I add an individual entry to my addressbook?
- Launch Outlook Express.
- Click the “Address Book” button on the toolbar.
- Click the New button on the toolbar and drag down to select ‘New
Contact’.
- Fill in the information. Minimially, you probably want to complete
the name, nickname and e-mail address fields.
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14. How do I add a distribution list to my addressbook?
- Launch Outlook Express.
- Click the “Address Book” button on the toolbar.
- Click the New button on the toolbar and drag down to select ‘New
Group’.
- Fill in a name for the group.
- Click the ‘Select Members’ button to select contact that are already
in your Address Book.
- You can also Add new contacts directly into the Group by completing
the Name and e-mail fields.
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15. How do I Set Outlook Express to only load message
headers rather than downloading the entire message bodies.
- Right-Click the desired folder (for example, the Inbox), choose
Synchronization Settings and drag down to Headers Only.
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