FAQs/ Outlook Express 6.0 FAQ

1. How do I determine where my Outlook Express Store is located?

2. How do I import my Netscape Communicator 4.x Address Book entries?

3. How do I configure Outlook Express to use the UGA LDAP directory service?

4. How do I display Full Headers?

5. How do I set the time interval for Outlook Express to check for new messages?

6. How do I set options for handling Deleted messages?

7. How do I specify a folder for Sent mail?

8. How do I set up Outlook Express to automatically check for new mail on startup?

9. How do I set Outlook Express to simultaneously check all IMAP mail folders for new messages?

10. How do I create a signature file?

11. How do I make Outlook Express my default e-mail program?

12. How do I attach a file to a message?

13. How do I add an individual entry to my addressbook?

14.  How do I add a distribution list to my addressbook?

15. How do I Set Outlook Express to only load message headers rather than downloading the entire message bodies.

1. How do I determine where my Outlook Express Store is located?

  1. Launch Outlook Express.
  2. Select  Tools, Options.
  3. Click the Maintenance tab.
  4. Click the Store Folder button.

Note: To easily go to this directory, select the entire directory path and press Ctrl+C to copy it. Now open Internet Explorer and paste the directory information into the address bar.  

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2. How do I import my Netscape Communicator 4.x Address Book entries?

Outlook Express can import a number of different Address Book formats. If you are importing from Netscape probably the best format to use is LDIF.

  1. Launch Outlook Express.
  2. Select  File, Import, Other Address Book.
  3. Select ‘LDIF-LDAP Data Interchange Format’.
  4. A dialog box will be displayed allowing you to locate and specify the LDIF address book you wish to import.
  5.  Select the file and click Open.
  6. The address book will be imported. Click the OK button and then the Close button to end the Import Tool.

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3. How do I configure Outlook Express to use the UGA LDAP directory service?

  1. Launch Outlook Express.
  2. Select Tools, Accounts.
  3. Click on the Add button and drag down to select Directory Service to start the Internet Connection Wizard.
  4. Type ‘directory.uga.edu’ for the Internet Directory (LDAP) Server address.
  5. Click the Next button
  6. Select ‘Yes’ for “Do you want to check addresses using this directory service.
  7. Click Finish to return to the Internet Accounts dialog box.
  8. The newly added directory service, ‘directory.uga.edu’ will be selected.
  9. Click the Properties button.
  10. Click the Advanced tab.
  11. Type, o=uga,c=us in the Search Base field.
  12. Click OK to return to the Internet Accounts dialog box.
  13. Click Close to return to the mail screen.

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4. How do I display Full Headers?

  1. Launch Outlook Express.
  2. Select a message.
  3. Select File, Properties.
  4. Click the Details tab.

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5. How do I set the time interval for Outlook Express to check for new messages?

  1. Launch Outlook Express.
  2. Select  Tools, Options.
  3. Set the desired time interval in the ‘Send/Receive’ area on the General Tab.

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6. How do I set options for handling Deleted messages?

  1. Launch Outlook Express.
  2. In the message list, select the message.
  3. On the toolbar, click Delete. This marks the message you want to delete.
  4. On the Edit menu (or the purge button on the Toolbar), click Purge Deleted Messages to remove the deleted items from the folder. Once you purge a message, it cannot be recovered.

Notes

  1. To restore a message that is marked for deletion on an IMAP server, on the Edit menu, click Undelete.
  2. To automatically purge deleted messages, on the Tools menu, click Options. On the Maintenance tab, select the Purge deleted messages when leaving IMAP folders check box.
  3. You must be connected for the deletions to occur; if you are not connected, the purged messages will be deleted the next time you connect.

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7. How do I specify a folder for Sent mail?

By default, Outlook Express is set to save outgoing messages in a folder named “Sent Items” on the IMAP server. To check or change the setting.

  1. Launch Outlook Express.
  2. Select  Tools, Accounts.
  3. Select  the desired account.
  4. Click the Properties button.
  5. Click the ‘IMAP’ tab.
  6. Check the option, ‘Store Special Folders on IMAP Server’ and enter the desired folder name in the ‘Sent Items path’ field.
  7. Click OK and then Close to return to the message list.

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8. How do I set up Outlook Express to automatically check for new mail on startup?

  1. Launch Outlook Express.
  2. Select Tools, Options.
  3. Click the General tab.
  4. In the ‘Send/Receive’ area, check ‘Send and Receive messages at Startup.

Note:

There is also an option on the General tab ‘when starting o Directly to the ‘Inbox’ folder’.

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9. How do I set Outlook Express to simultaneously check all IMAP mail folders for new messages?

This is especially useful if you are using mail filtering.

  1. Launch Outlook Express.
  2. Select  Tools, Accounts.
  3. Select  the desired account.
  4. Click the Properties button.
  5. Click the ‘IMAP’ tab.
  6. In the Folders section, check the option for ‘Check for new messages in all folders’.

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10. How do I create a signature file?

  1. Launch Outlook Express.
  2. Select Tools, Options.
  3. Click the ‘Signatures’ tab.
  4. Click the New button to add a new signature.
  5. Click in the ‘Edit Signature’ text field and type the desired signature text.
  6. If you would like to automatically add the new signature to all outgoing messages, check the option for ‘Add Signatures to All outgoing messages’.
  7. Click OK to return to the message list.

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11. How do I make Outlook Express my default e-mail program?

  1. Launch  Internet Explorer.
  2. Select Tools, Internet Options.
  3. Click the Programs tab.
  4. Select Outlook Express for the default e-mail program.
  5. Click OK.

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12. How do I attach a file to a message?

  1. Launch  Outlook Express.
  2. From the “Compose Message” window, click the “Attach” button on the toolbar.
  3. Locate the desired file in the directory window. Select the file and click Attach.

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13. How do I add an individual entry to my addressbook?

  1. Launch  Outlook Express.
  2. Click the  “Address Book” button on the toolbar.
  3. Click the New button on the toolbar and drag down to select ‘New Contact’.
  4. Fill in the information. Minimially, you probably want to complete the name, nickname and e-mail address fields.

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14. How do I add a distribution list to my addressbook?

  1. Launch  Outlook Express.
  2. Click the  “Address Book” button on the toolbar.
  3. Click the New button on the toolbar and drag down to select ‘New Group’.
  4. Fill in a name for the group.
  5. Click the ‘Select Members’ button to select contact that are already in your Address Book.
  6. You can also Add new contacts directly into the Group by completing the Name and e-mail fields.

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15. How do I Set Outlook Express to only load message headers rather than downloading the entire message bodies.

  1. Right-Click the desired folder (for example, the Inbox), choose Synchronization Settings and drag down to Headers Only.

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