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SSL is a security option for use
with the UGAMail system, and we encourage you to use SSL whenever possible.
However, problems are being reported with inbound SSL (most notably when
automatically copying mail to the Sent Folder). If you experience any
problems when sending mail, try disabling the inbound SSL setting.
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If you would like to read your mail with the OS X Mail program, you
will need to follow these instructions to configure it properly.
Step One
Launch OS X Mail and pull down the Mail menu, then select Preferences.
Click on the Accounts button, then Add Account for new, or Edit to select
an existing highlighted account.
Step Two
Under the Account Information tab:
Account Type = IMAP
(Note: if you have an account that says Account Type = POP, you
cannot edit that account to be IMAP. You must create a brand new
account with the same information as the original POP account)
Description = your email address or other short title for this account
Email Address = MyID@uga.edu (substitute your actual ID for MyID)
Full Name = your name as you wish it to appear on your e-mail
Incoming Mail Server = email.uga.edu
User Name = your MyID
Password = leave this blank
Outgoing Mail Server = email.uga.edu
Step Three
Click the Options button for the SMTP Server Options dialog window
Outgoing mail server = email.uga.edu (should already be there)
Server port = 25 (should already be there)
Checkmark the Use SSL box
Authentication = none
User Name and password = blank
Click OK to exit SMTP Server Options.
Step Four
Select the Special Mailboxes tab at the top to define where various messages
are stored. It is recommended you set:
Store Drafts on Server = on
Store Sent on Server = on
Delete Sent Mail = Never
Store Junk on Server = on
Delete Junk Mail = Never
Move Deleted to Trash = on
Store Deleted on server = on
Permanantly Erase = When Quitting Mail
Step Five
Select the Advanced tab at the top. It is recommended you set:
Enable this Account = on
Include When Checking Mail = on
Use the Account Directory it assigns (ie do not type anything in this
box)
Keep Copies of Messages = All Messages and Their Attachments.
IMAP Path Prefix = blank
Port = 993 (should be there already)
Use SSL = on
Authentication = password
Step Six
Click on the OK button at the bottom. You will be returned to the Accounts
Window, and can choose how often to automatically check for mail (do not
choose 1 minute). and what notification sound you prefer
Step Seven
Click on the Composing icon at the top of the Accounts Window. We recommend
you set Format = Plain Text. Now click the red close button and you are
now ready to process your mail.
When you check your mail and it asks for your password, we recommend you
do NOT let the computer store your password.
Step Eight
Now set your folder names to be used instead of the OS X Mail standard
folder names (see next paragraph). This is important if you ever use Webmail
in addition to OS X Mail. Renaming will ensure that all sent, draft,
and junk mail will go to the UGAmail standard named folders.
Once you are reading your email, click on the Mailboxes icon and look
at the items in the 'Mailbox Drawer'. If there are multiple accounts
visible, click the triangle in front of the desired account downwards.
If there's a folder named Sent (not the airplane icon named
Sent) then highlight Sent and do a menubar Mailbox and pull down
to Use Selected Mailbox For and select Sent.
If there's a folder named Draft (singular not plural) then
highlight Draft and do a menubar Mailbox and pull down to Use
Selected Mailbox For and select Drafts.
If there's a folder named Junk Mail, then highlight Junk Mail
and do a menubar Mailbox and pull down to Use Selected Mailbox
For and select Junk.
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